TERMS & CONDITIONS:-
Once your booking is confirmed and we receive your amount, you will receive an acknowledgement e-mail from our end.
These packages are customizable, which means that changes can be done to the itinerary/activity, if you desire so. The final payment will be calculated as per the changes made in the itinerary which will be outlined in the confirmatory e-mail sent to you.
Accommodation in the itinerary at the mentioned hotels or the similar hotels.
The confirmation is subjects to availability.
Rooms are subject to the availability. No reservation has been done till date. This is just a quotation.
No refund will be made for any unused accommodation, missed meals, sightseeing tours or any other service due to Bad weather, ill health, Strike, Road blocks or any other factor beyond our Control.
Extra bed means Extra mattress.
Access to Rohtang Pass depends on weather conditions and NGT permissions.(Charges Not Included)
Taxi will be used according to the above itinerary. For Extra timings or off route destination extra cost will be levied.
Guests will solely be responsible to bear the penalty charges for inconveniences caused by them during the tour. This includes any damage done to hotel property or vehicle, carrying out prohibited activities, conflicts with other people or any similar disruptions.
Extra cost may be charged due to natural calamities/political disturbances/ new orders passed by government/risks to lives or any other situations over which company has no control..
Room allocation is done by the hotel depending upon availability at the time of check-in in the category of room as specified on your confirmation voucher.
No refund shall be claimed, if the services & amenities of hotel were not up to your expectations, it will be considered on case to case basis.
AC will not work in Hill Areas.
Room heater charges.
CANCELLATION & AMENDMENT POLICY:-
All the cancellations must be communicated in written.
In case, clients or travel agents are suspected to indulge in any kind of illegal activity or violent behaviour, Epic Holidayers will immediately stop the services while holding all the refunds.
The advance amount is non refundable
All amendments must be communicated in written.
In order to prepone /postpone the tour, please reach us 15 days prior to the journey date.
We do not accept any changes in plan within 15 days of travel date except in cases of force majeure or political disturbances.
Epic Holidayers does not charge anything if postpone/ prepone take place once. Postponing & preponing the tour second time will attract 15 % of the total tour package cost.
The validity of “Postponed Packages” is 1 Year from the date of booking.
In all prepone or postpone scenarios, services and costing will be subject to availability and season/off season period.
The advance amount invoice Number allotted to you is transferable i.e. you can adjust the advance amount in another’s guest booking.